Get in Touch
Have a question?
We're here to help.
Our medical team reads every message personally. Response within 24 hours.
Every message read by our medical team
100% confidential — never shared with third parties
Response within 24 hours
Send us a message
Common Questions
Do you actually answer medical questions?
Yes — our medical team personally responds to every question. We provide educational information and recommendations, not diagnoses.
How quickly will I get a response?
We respond within 24 hours on business days. Urgent questions about severe symptoms should be directed to a healthcare provider immediately.
Is my message confidential?
Yes. Your message is encrypted and never shared with third parties. We take medical privacy very seriously.
Can you recommend a specific doctor or treatment?
We provide evidence-based information and general guidance. For a specific diagnosis or treatment plan, please consult a licensed proctologist or gastroenterologist.